General Information
1. What are your check-in and check-out times?
Check-in is from 2:00pm, and check-out is by 10:00am.
2. Do you offer after-hours check-in?
Yes. If you arrive outside reception hours, we can arrange a late check-in. Please contact us in advance for instructions.
3. How far are you from Blenheim town centre?
We are approximately 5 minutes’ drive from Blenheim’s CBD.
4. Is on-site parking available?
Yes, we offer free on-site parking for all guests. Most units have parking directly outside the door.
5. Do you have EV chargers?
At this stage we do not have EV charging on site, but public chargers are available in Blenheim.
6. Are you family-friendly?
Yes, we welcome families and offer spacious rooms suitable for multi-night stays.
7. Do you allow pets?
No, pets are not permitted.
8. Are rooms serviced daily?
Yes. We provide daily servicing.
9. Do you offer accessible rooms?
Yes, we have accessibility options available. Please contact us to confirm suitability for your needs.
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Rooms & Facilities
10. What room types do you offer?
We offer studios, one-bedroom and two-bedroom units, all with kitchen facilities.
11. Do the rooms have air conditioning or heating?
Yes, all rooms have air conditioning (heat pumps) and electric blankets
12. Do your rooms have kitchens?
Yes. All units have kitchenettes or full kitchens, including cooking utensils.
13. Do you provide cots or rollaway beds?
Cots are available on request. Rollaways may be available depending on room type.
14. Is Wi-Fi available?
Yes, we offer free unlimited Wi-Fi.
15. Do rooms have Sky TV or streaming options?
Yes, our rooms have Sky channels and smart TV access.
16. Do rooms include laundry facilities?
No but we also have two guest laundries on-site.
17. Do you supply toiletries?
Yes, complimentary toiletries are provided and topped up daily.
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Booking & Rates
18. Can I book directly with the motel?
Absolutely. Booking direct gives you the best rate and room selection.
19. Do you offer corporate or long-stay rates?
Yes. Please contact us for corporate or extended-stay pricing.
20. What is your cancellation policy?
Our standard cancellation policy is 48 hours prior to arrival, depending on the rate booked. Non-refundable rates may apply during peak periods.
21. Do you require a deposit or prepayment?
Most bookings require a valid credit card to secure the reservation. A deposit is required one month in advance for large group bookings.
22. Do you accept walk-ins?
Yes, subject to availability.
23. What payment methods do you accept?
We accept Visa, MasterCard, EFTPOS and cash.
24. Do you charge credit card surcharges?
No
25. Do you offer promo codes or direct booking specials?
Yes. We often run direct booking deals on our website or by phone.
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Guests & Policies
26. What is the minimum age to check-in?
Guests must be 18 years or older to check in.
27. Do you allow group bookings?
Yes — please contact us directly for group arrangements.
28. Are visitors allowed?
Yes, visitors are welcome but must leave by 10pm. No parties permitted.
29. Is smoking or vaping allowed?
No. All rooms are strictly smoke-free. Smoking is only permitted outside.
30. What is your noise policy?
For the comfort of all guests, we observe quiet hours after 10pm.
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Food & Dining
31. Do you serve breakfast?
Breakfast options may be available—please enquire at reception.
32. Are guests allowed to cook in the rooms?
Yes. All units have cooking facilities suitable for meal preparation.
33. Are there restaurants or cafés nearby?
Yes, we have a tavern across the road, Roccos Italian next door and Dodson Street Beer Garden around the corner. There is a bakery across the road that serves coffee and delicious baked goods. There are also many restaurants, cafés, and takeaways within a 5-minute drive.
34. Do you have BBQ facilities?
Please ask at reception for the BBQ when you need it.
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Location & Transport
35. How far is the motel from Blenheim Airport?
Approximately 10 minutes’ drive.
36. Do you provide airport transfers?
We do not offer airport shuttles, but taxis/shuttles are readily available.
37. Are taxis or rideshare services available?
Yes, taxis operate throughout Blenheim. Rideshare availability is limited.
38. Are you close to Marlborough wineries?
Yes — we are located near the heart of Marlborough’s wine region, with many wineries within 5–15 minutes.
39. How far is Picton and the ferry terminal?
Picton and the Interislander/Bluebridge ferry terminal are about 25 minutes away.
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Local Attractions
40. What are the top things to do near Grove Park Motor Lodge?
Popular attractions include the Omaka Aviation Heritage Centre, Marlborough wine trails, the Taylor River walkway, local markets, and Blenheim’s wineries.
41. Do you arrange wine tours?
Yes, we can help book local wine tours and transport.
42. Are there walking or cycling trails nearby?
Yes, several trails and riverside paths are only minutes away.
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Business & Groups
43. Do you have conference or meeting facilities?
We do not have dedicated meeting rooms, but we can assist with local venue suggestions.
44. Do you offer business services?
Printing and basic office assistance can be arranged at reception.
45. Do you offer corporate accommodation packages?
Yes — please contact us for tailored corporate rates.
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Special Requirements
46. Can I request a late checkout?
Late checkout is subject to availability and may incur a fee.
47. Do you store luggage?
Yes, we can store luggage before check-in or after check-out.
48. Do you have accessible parking and wheelchair access?
Yes, accessible parking is available and some units are mobility-friendly.
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Safety & Cleanliness
49. What cleaning protocols do you follow?
We maintain high housekeeping standards, including thorough sanitising of rooms between guests.
50. Is the property secure?
Yes, the property is monitored and has secure parking.